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Cancellation Policy
Cancellation Policy
We recommend that you take independent advice appropriate to your needs on cover suitable to any holidays booked with Peak Cottages.
· By you- You should contact us via telephone as soon as possible if you wish to cancel your booking after a Booking Confirmation has been issued. Any refunds of money already received will be at the discretion of the Owner. If you have not already paid in full, you should remember that the Owner (on whose behalf we act) can require you to pay the full balance outstanding in respect of your booking. If, after you have notified us of a cancellation, a refund is given by the Owner, we will retain a cancellation fee of £50 per week or per part week per booking, in addition to any credit card charges you have already paid. The Owner may then re-let the property.
· By us or the owner- Where circumstance beyond our or the Owner's control require us to alter or cancel your booking, we will let you know as soon as possible, and we will make every effort to arrange and offer you alternative accommodation of a similar type and standard, in a similar location and of a similar cost OR if alternative accommodation is unavailable or unacceptable to you, we will refund all sums paid by you and neither we nor the Owner shall be under any further liability to you.
Where we offer you alternative accommodation and you accept, we will issue you with a new Booking Confirmation. Any difference in the cost of the alternative accommodation will be refunded to you or will become payable by you (as appropriate) on the date that new Booking Confirmation is issued.
For full terms and conditions please click here
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t. +44 (0)114 262 0777
f. +44 (0)114 262 0666
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